Business Process Improvement

When an organization is operating efficiently, business leaders are able to focus on the business strategy rather than spending time reacting to operational problems. Iron Spinnaker strives to enable business leaders to spend more time focusing on the strategic goals that will ultimately lead to the long term success of their organization. BPI services include:

• Efficiency Studies
• Workflow Analysis
• Scope of Roles & Responsibilities
• Incident Management
• Escalation Process Improvement

 

Performance Analytics

Performance Analytics Reporting (PAR) enables business leaders to more effectively manage performance by drilling down to the individual worker level.

Iron Spinnaker helps clients to establish the Key Performance Metrics that are unique to their business. A structured reporting process is then implemented to gather and report data. This data will indicate areas where workers may be underperforming, meeting expectations, or exceeding expectations. The insight gained through PAR creates opportunities for training and mentoring, which will ultimately position each individual to become more successful—thereby increasing the overall performance of the business!

 

Cost Savings Analysis

Simply put: Many organizations are paying more than they should for the various goods/services/support that they receive.

 

Some common reasons for paying too much include:

• Complexity of CapEx/OpEx budgets
• Difficult to understand invoices from vendors
• Network Services (voice/data) with frivolous services
• Asset sprawl
• Warranties on equipment no longer in use
• Unnecessary support level agreements on assets
• IT support/licensing

 

Iron Spinnaker employs a variety of strategies to expose opportunities for cost savings such as:

• Contract (re)negotiation
• Invoice reconciliation
• Asset management
• Network Services Evaluation
• Service level assessment
• IT Licensing/Support Assessment