Business process improvement
When an organization is operating efficiently, it allows business leaders to focus on the big picture rather than on problems that require immediate attention. Iron Spinnaker strives to enable business leaders to spend more time focusing on the strategic goals that will ultimately lead to the long term success of their organization. BPI services include:
· Efficiency studies
· Workflow analysis
· Scoping of roles & responsibilities
· Incident management
· Escalation processes
cost savings analysis
Simply put: Many organizations are paying more than they should for the various goods/services/support that they receive.
Some common reasons for paying too much include:
· Complexity of CapEx/OpEx budgets
· Unclear invoices
· Frivolous network services add-ons
· Asset sprawl
· Warranties on equipment no longer in use
· Unnecessary support levels on assets
· IT support/licensing
Iron Spinnaker employs a variety of strategies to expose opportunities for cost savings such as:
· Contract negotiation/re-negotiation
· Invoice reconciliation
· Asset management
· Service level assessment
· IT licensing/support assessment
performance analytics
Performance Analytics Reporting (PAR) enables the business leader to more effectively manage the success of each office by analyzing the performance of an office at the worker level.
Iron Spinnaker helps clients to establish the Key Performance Metrics (the activities that will lead to the success of an individual worker, and in turn to the success of the office) that are unique to their business. From there, a structured reporting process can be implemented to gather and report data. The reports generated from this data will indicate areas where individuals may be underperforming, meeting expectations, or exceeding expectations. The insight gained through PAR creates opportunities for training/mentoring, which will ultimately position each individual to become more successful—thereby increasing the performance of the office as a whole!